Terms and Conditions

Last updated: 18 July 2017

Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using the www.akacruzandina.com website.
Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service. By accessing or using the Service you agree to be bound by these Terms without limitation or qualification. If you do not agree with any of the terms, please do not use this website. You are responsible to ensure that your access to this website and material available on or through it are legal in each jurisdiction in or through which you access or view the site or such material.


AKA Cruz Andina products depicted on this website are property of the AKA Cruz Andina collection. Not all of our products are available online. Not all products shown on this Site are available through all AKA Cruz Andina dealers.
AKA Cruz Andina and its affiliates attempt to be as accurate as possible in describing all products available for sale and/or distribution by the brand. However, AKA Cruz Andina does not warrant that product descriptions or other content of this site are error-free.
We have made every effort to display as accurately as possible the colors of our products that appear on this site. We cannot guarantee that your computer monitor’s display of any color will be accurate.


If you wish to purchase any product or service made available through our site you may be asked to supply certain information relevant to your purchase.
Price and availability Information provided on this website is subject to change without notice. All prices are quoted in US dollars unless stated otherwise.
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event we make a change to or cancel an order, we will attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

Shipping and Handling

All purchases shipped within Canada will be at the cost of $10 USD to the purchaser.
All purchases d shipped to the United States will be at the cost of $15 USD to the purchaser.
For shipping prices outside of Canada or the United States, please inquire with us at akacruzandina@gmail.com

Return Policy

We accept the return of items for exchange only items within 14 days of order delivery. The goods must be free from any condition that would prevent them from being sold as new. Returned items must have their original tags attached and must be accompanied with a copy of the receipt. Items sold for a discount are not eligible for return.
Prior to a return, get a return authorization number : akacruzandina@gmail.com
Customer will assume responsibility for return shipping charges. Aka Cruz Andina will not assume responsibility for reimbursement or compensation of return packages lost in transit without proof of delivery to akacruzandina.com.


Occasionally there may be information on our website that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information or cancel orders if any information on the website is inaccurate at any time without prior notice (including after you have submitted your order).

Guarantees and Warranties

AKA Cruz Andina makes no guarantee or warranty regarding the functionality, the good working order or condition of this website, its suitability for use, or that its use will be uninterrupted or error-free.  AKA Cruz Andina does not guarantee, warrant or undertake that any errors on or relating to this website will be corrected, or that any server from which the website is operated is or will be free from viruses or other harmful components.

Links To Other Web Sites

Our Service may contain links to third-party web sites or services that are not owned or controlled by AKA Cruz Andina. AKA Cruz Andina has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that AKA Cruz Andina shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.

Privacy Policy

We take your privacy seriously and take measures to protect your personal information.
Any personal information received will only be used to fill your order. We will not sell or redistribute your information to anyone.
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. This website is directed for use by adults.


We reserve the right, at our sole discretion, to modify or replace these Terms at any time. What constitutes a material change will be determined at our sole discretion.

Copyright and Trademarks

Material on this Site, including but not limited to text, images, illustrations, software, audio clips and video clips, is owned or otherwise provided by AKA Cruz Andina. The material on this website is protected in Canada and in other jurisdictions by the Copyright Act and by virtue of the applicable international treaties. Consequently, the material on this website may not be copied, reproduced, republished, downloaded, posted, transmitted, distributed or modified, in whole or in part in any form whatsoever, including but not limited to text, audio or video, without the prior written consent of AKA Cruz Andina.
Trademarks and logos displayed on this website are registered or unregistered Marks of AKA Cruz Andina and may not be used without written permission of the owner of such Marks. Nothing in this website is to be interpreted as conferring a right to use the Marks or the material protected by the Copyright Act.

Governing Law

This site is controlled and operated by AKA Cruz Andina from Montreal, Quebec, Canada and these terms, this website, any use of this website and any transaction conducted on or from it shall be governed by the laws of the Province of Quebec and the laws of Canada applicable therein without reference to principles of conflict of laws.

Contact Us
If you have any questions about these Terms, please contact us at akacruzandina@gmail.com